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Author: <span>dev_rbx10</span>

Mode Partners with X10 Technologies: Strengthening Cyber Resilience

Known for its innovative approaches in cybersecurity, Mode collaborates with X10 Technologies, a firm that delivers out-of-band (OOB) communication services, in a way that shall bolster cyber resilience. This will lead to the upsurge of necessity for more resilient cyber infrastructures within a cybersecurity environment that is coming under complex and sophisticated cyber threats. The […]

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Global Tech Outage

  In a recent event in the Cybersecurity world, a software update by cybersecurity firm CrowdStrike caused significant IT disruptions globally. With recovery potentially taking days, Hank Fordham, a cybersecurity expert at X10 Technologies, explained that the issue primarily affected Microsoft machines and caused widespread service interruptions in sectors such as health and air travel. […]

Canada’s Tech Footprint in the Philippine Market Continues To Grow

  Did you know that Canada developed the first smartphone in 2002, years before the original iPhone was released? Or that, in 1972, Canada became the first country to implement a commercial domestic satellite system operating in geostationary orbit? Indeed, for more than half a century, Canada has been a world leader in cutting-edge technology […]

Scale Computing Announces Winners of the 2024 Scale Computing Platform Summit Awards

Scale Computing Announces Winners of the 2024 Scale Computing Platform Summit Awards LAS VEGAS, April 19, 2024 /PRNewswire/ — Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, has announced the winners in its 2024 Scale Computing Platform Summit Awards. Winners were honored at last night’s closing reception at the Scale Computing Platform Summit (Platform//2024) conference at […]

X10 Technologies Earns Finalist Spots in Scale Computing Platform Summit Awards

X10 Technologies Earns Finalist Spots in Scale Computing Platform Summit Awards   Scale Computing, a leader in edge computing, virtualization, and hyperconverged solutions, has announced the finalists for its 2024 Scale Computing Platform Summit Awards. Among the nominees, X10 Technologies secures multiple nominations.  X10 Technologies has been named a finalist in several key categories, including […]

The True Technology Security Conference 2024

Unveiling the highlights of TRU Technology Security Conference 2024: A Fusion of Tech, Brilliance, and Networking Extravaganza   Earlier this year, Thompson Rivers University (TRU) in Kamloops, British Columbia, set the stage for a remarkable start to the New Year with its Privacy and Security Conference held on January 24. The TRU Technology Security Conference […]

X10 Technologies and IBM Inspire Cybersecurity Enthusiasts at BSides Calgary

X10 Technologies took great pride in showcasing its cybersecurity expertise during the BSides Calgary 2023 event, a significant gathering in the cybersecurity field. BSides Calgary, a non-profit organization, is dedicated to promoting cybersecurity awareness and fostering connections among cybersecurity professionals in Calgary and across Alberta. This event serves as a prestigious platform, drawing a diverse […]

X10 Receives Special Recognition for 10+ Years of Partnership with Foreseeson

  X10 Technologies proudly marked a decade of collaboration at the Foreseeson Partners Night, an exclusive event hosted at the Vancouver Canucks game at Rogers Arena. The company was not only recognized as one of the top 10 clients in British Columbia but also received special remarks for its outstanding commitment spanning over 10 years. […]

X10 Technologies Wraps Up IT4K12 Conference 2023 with Resounding Success

The recently concluded IT4K12 Conference 2023 held on November 14th and 15th at the Sheraton Vancouver Wall Center was a resounding success for X10 Technologies. As we draw to a close to this insightful event, let’s look back on the awesome memories and valuable connections we’ve built over the two-day conference. Exploring Groundbreaking Solutions at […]

Position: ACCOUNT MANAGER (Cybersecurity, Networking, Cloud and Data Center Solutions)

Location: Manila, Philippines
Employment Type: Full-Time
 
About X10 Networks
X10 Networks is a leading IT consulting and solutions provider, trusted by partners andcustomers across the Philippines. We deliver cutting-edge cybersecurity, networking, cloud, anddata center solutions that help organizations secure, optimize, and modernize their ITinfrastructure.
As demand grows nationwide, we are expanding our sales team to bring on amotivated Account Manager who can drive growth, build strong client relationships, and helpcustomers solve real business challenges with technology.
 
1. ROLE PURPOSE
The Account Manager is accountable for:
  • Assigned revenue, gross profit, and quota attainment
  • Pipeline creation and structural health within assigned accounts and territory
  • Customer account ownership discipline and documented account strategy execution
  • Accurate CRM administration, forecast submissions, and activity traceability
  • Timely deal registration, pricing discipline, and commercial readiness
  • Renewal protection, upsell expansion, and multi-year contract development
  • Cross-functional coordination required to convert opportunities into booked, collectible business
  • Compliance with sales governance, ethics, training, and professional conduct requirements
  • This is a revenue-generating execution role with direct accountability for commercial discipline.
  • The Account Manager owns both customer progression and the quality of the underlying sales record.
 
2. CORE ACCOUNTABILITIES
 
2.1 Revenue, Quota and Gross Profit Ownership
The Account Manager is fully accountable for:
  • Quarterly and annual revenue target attainment
  • Gross profit generation within approved margin guardrails
  • Renewal retention and expansion of existing customer spend
  • New opportunity creation within assigned accounts and whitespace
  • Quota progress visibility and risk-weighted forecast contribution
  • Accountability includes:
  1.  Pursuing revenue that is commercially sound and collectible
  2. Protecting margin through disciplined pricing and discount management
  3. Escalating target risk early with documented recovery actions
  4. Maintaining execution focus on both net-new and renewal outcomes
 
2.2 Account Ownership, Strategy and Expansion
The Account Manager is responsible for:
  • Operating only within assigned accounts, territories, and approved ownership rules
  • Maintaining current account strategies for designated focus accounts
  • Building multi-layer stakeholder coverage across executive, management, technical, and operational contacts
  • Driving whitespace capture, product expansion, and contract growth opportunities
  • Supporting shared-account arrangements only when approved and documented in CRM
  • Must maintain:
  1. Clear ownership records and split-credit documentation before invoicing
  2. Active engagement plans and next-step discipline for strategic accounts
  3. Escalation of account conflicts or ownership ambiguity to Sales Leadership
 
2.3 Deal Registration, Pricing and Commercial Governance
The Account Manager must:
  • Submit vendor deal registrations within required timelines after events and customer meetings
  • Maintain complete deal-registration content, including value proposition, competition,deal value, and timing
  • Pursue special pricing and margin optimization on material opportunities
  • Review renewals for upsell, feature expansion, and multi-year contract potential
  • Escalate pricing, channel conflict, and exception scenarios before customer commitment
  • Commercial discipline requires:
  1. No unsupported default markups or unapproved discounting
  2. Written documentation of rejected registrations, pricing constraints, and approval requests
  3. Alignment with vendor, distributor, procurement, and contractual requirements
 
2.4 CRM, Pipeline and Forecast Discipline
Responsible for:
  • Maintaining CRM as the sole system of record for accounts, opportunities, activities, and forecasts
  • Completing mandatory fields accurately and on time for every active opportunity
  • Progressing stages based on verifiable customer evidence and realistic close dates
  • Removing stalled, inactive, duplicate, or invalid opportunities from the working pipeline
  • Submitting weekly forecasts derived exclusively from CRM data
  • The standard includes:
  1. Credible pipeline hygiene and documented next steps
  2. Forecast classifications that reflect evidence-based commit and upside views
  3. Timely meeting notes, KPI updates, and activity timestamps in CRM
 
2.5 Order Booking, Compensation and Change Management
The Account Manager is accountable for:
  • Advancing opportunities to booked status only when formal order, pricing, and approval conditions are satisfied
  • Understanding when revenue, quota retirement, and commission eligibility are triggered
  • Notifying the Sales Director immediately of cancellations, deferrals, scope changes, orcollection risks
  • Ensuring commission splits, opportunity ownership, and booking records are complete prior to invoicing
  • Supporting accurate downstream order, invoice, and collectible tracking
  • This includes:
  1. No representation of quotes or verbal commitments as booked business
  2. Prompt updates to CRM and forecast records when commercial facts change
  3. Awareness that only primary sales KPIs determine commission outcomes
 
2.6 Enablement, Compliance &amp; Professional Conduct
The Account Manager is responsible for:
  • Completing onboarding, CRM certification, vendor enablement, and required policy acknowledgements
  • Maintaining current knowledge of products, partner programs, approved messaging, and governance rules
  • Participating actively in mandatory training, reviews, and meetings
  • Representing the company professionally in-person and on camera
  • Complying with ethics, confidentiality, gifts, hospitality, and conflict-of-interest requirements
  • Expected discipline includes:
  1. Camera-ready participation in required remote sessions
  2. Prompt escalation of ethical concerns, improper requests, or conduct issues
  3. Readiness for coaching, individual KPIs, PIRs, or PIPs when performance discipline deteriorates
 
2.7 Cross-Functional Execution Alignment
The Account Manager ensures:
  • Presales resources are engaged at the right stage and only on sufficiently qualified opportunities
  • Procurement and ecommerce pathways are understood and introduced early where required
  • Finance, operations, and delivery stakeholders receive accurate commercial inputs
  • Implementation timelines, scope assumptions, and margin expectations remain realistic
  • Risk, dependency, and escalation points are visible to the Sales Director before they become customer issues
 
Qualifications and Experience
  • 3–5 years of proven experience in IT security, networking, cloud, or managed services sales.
  • Demonstrated success in territory development, new business acquisition, and accountmanagement.
  • Knowledge of cybersecurity, network infrastructure, cloud platforms, and data center technologies.
  • Experience working with public sector accounts, RFP processes, or government frameworks is an advantage.
  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to work collaboratively across internal team sand external partners.
  • High integrity, accountability, and a results-oriented mindset.
 

Unleash Your Inner Tech-Titan

Account Executive, British Columbia

About X10 Technologies

Where IT Doesn’t Just Work, It Transforms.

Let’s be real: IT challenges are getting tougher than a two-dollar steak. At X10 Technologies, we’re the national systems integrator who walks into that complexity and says, “Hold our coffee.”

We are the trusted advisors for organizations who want to operate not just securely, but ahead of the curve. Our secret sauce? A relentless focus on cybersecurity, infrastructure, cloud, and managed services, delivering outcome driven solutions that actually make a difference.

We don’t do short-term flings; we build long-term partnerships anchored in technical mastery. If you’re looking for a place that doesn’t just deliver solutions but actively powers transformation, welcome home.

 

Role Overview

Your Mission, Should You Choose to Accept it (Spoiler: You Should)

Are you ready to be the growth catalyst for X10 in British Columbia? Think of yourself as the highly caffeinated, strategically brilliant engine driving our market expansion.

As our Account Executive, you won’t just be “selling stuff.” You’ll be the person opening doors that matter, forging strategic relationships that last, and bringing future forward technology solutions to life for clients who need them yesterday.

If you’re craving a seat at the table where strategy, technology, and opportunity don’t just meet, they collide in a shower of sparks, this is it.

We’re looking for someone who treats a cold call like a conversation with a future best friend.

 

Key Responsibilities

•  Develop and grow a portfolio of assigned accounts through strategic planning, prospecting, and relationship management
•  Build and maintain senior-level relationships with customer stakeholders, decision-makers, and influencers
•  Understand customer challenges and align X10’s technology offerings to deliver measurable business outcomes
•  Manage the full sales cycle from opportunity identification through to close, including contract negotiation and forecasting
•  Collaborate with internal technical teams and vendor partners to architect winning solutions
•  Represent X10 at industry events, trade shows, and partner engagements
•  Achieve and exceed annual sales targets, contributing to overall company growth
•  Maintain accurate pipeline and CRM data to support forecasting and reporting
•  Stay informed on emerging technologies and industry trends relevant to client needs

 

Qualifications

•  10+ years of progressive sales experience in the IT industry, preferably with a manufacturer, Value-Added Reseller (VAR) or systems integrator
•  Experience working with public sector clients (education, government, or healthcare) is preferred
•  Proven track record of meeting or exceeding quota in a high-performance sales environment
•  Deep understanding of enterprise technology solutions including networking, cybersecurity, cloud, and managed services
•  Strong communication, negotiation, and presentation skills
•  Self-starter with a high degree of initiative and accountability
•  Ability to build and maintain trust-based, consultative relationships with clients and internal stakeholders
• Market-leading base salary complemented by commission earnings
• Prior experience in the industry is required, with a background working for a VAR or vendor.